Building Strong Partnerships: Empire Industries on Working with Bass Plating Co.

March 19, 2025

At The Bass Plating Co., we pride ourselves on being more than just a service provider—we’re a trusted partner. To showcase how we work closely with our clients, we recently sat down with Dan Fisher, Production Scheduler, and Carina Encarnacion, Plating - Outgoing and Inbound Plating, from Empire Industries. They shared their experience working with us, highlighting why they continue to trust The Bass Plating Co. for their metal finishing needs.

A Relationship Built on Responsiveness and Reliability

Dan Fisher has been with Empire Industries since 2012, and his relationship with The Bass Plating Co. began in 2016. It all started when he met with Peter Bass to discuss plating needs.


“Peter was very enthusiastic about working with us,” Dan recalls. “Being local, he was willing to come out every day and ensure great turnaround times and priorities. Our driver is there almost every morning by 5:30 AM.”

Why Empire Industries Chooses The Bass Plating Co.

When asked why they continue to choose Bass Plating, Dan and Carina were quick to emphasize our dedication to customer service and reliability.


“Bass Plating is easy to deal with and a pleasure to work with,” Dan says. “Every time we’ve had an issue, we’ve been able to reach out and get things fixed in a timely manner.”


For Carina, it’s all about peace of mind. “They’re always there for anything I need. I never have to chase anything down. They’re very good with communication.”

Solving Problems and Meeting Goals

One of the biggest reasons Empire Industries relies on Bass Plating is our commitment to helping them achieve their goals.


“They are always willing to talk about our needs and do everything they can to make our goals happen,” Dan explains. “The quality is consistently there, and we’re very pleased with the work.”

Trust and Dependability

Trust is a critical factor in any business relationship, and for Empire Industries, it was Peter’s hands-on approach that made all the difference.



“He always works with us to make it happen and meet our deadlines,” Dan says. “The fact that Peter was willing to come out and meet with us to understand our needs was huge.”

The Bass Plating Co. in Their Words

When asked how they would describe Bass Plating to a colleague, both Dan and Carina summed it up perfectly:

“Good outfit, reliable, good quality, easy to work with, on-time deliveries, consistent deliveries.” – Dan

“Always there, reliable, and they’re there for anything I need.” – Carina

“I feel like in the time we’ve worked together, we’ve really become partners. We rely on them to get the job done together and out to our customers.” – Dan

“I’ve had experiences where we get the job to them in the morning, and they’ve got it done by the next morning—unheard of in the industry.” – Dan

At The Bass Plating Co., we believe in building lasting relationships through exceptional service, responsiveness, and quality. Thank you to Dan, Carina, and the entire team at Empire Industries for trusting us as your plating partner. We look forward to many more years of collaboration!